Deutschlandsemesterticket (EN)

An exact date has not yet been set, but you will be able to activate your ticket in time for the start of the semester.

Once you have clicked on the link in the e-mail and entered your personalised link code in naveo, all you have to do is enter your date of birth. Then enter a user name and password. That's it. All other data will be transmitted and accepted by RWTH.

For security reasons, we recommend that you do not use the e-mail address for the user name, but a separate user name.

Use the linking code from the e-mail to create a second account on which your Deutschlandsemesterticket will be available. An automated linking of your subscription with an existing account is unfortunately not possible at the moment.

Have you already registered with naveo using your RWTH e-mail address? What to do in this case is still being clarified. Please contact the naveo support:

naveo hotline:
0241 1688-8000
Mon - Fri: 7.30 am to 9.00 pm
Sat, Sun, public holidays: 9.00 a.m. to 7.00 p.m.
hallo@naveo.info

Not yet at the moment. For the time being, only first-time registrants for the winter semester 2024/2025 will receive a digital ticket. However, the general switch to the naveo ticket is planned for the turn of the year. Please be patient a little longer.

You pay for the ticket via your university's semester fee, so you do not need to enter any payment details in naveo.

Yes, you can use public transport throughout South Limburg (NL) with the Deutschlandsemesterticket. This includes the railway lines listed below, all Arriva city buses in the cities/conurbations of Maastricht, Parkstad and Sittard-Geleen and all Arriva regional lines in South Limburg.

    RE 18 Aachen - Maastricht
    RS 18 Kerkrade Centrum - Maastricht-Randwyck
    RS 15 Sittard - Heerlen
    RS 12 Maastricht-Randwyck - Sittard

Of course you can also use the cross-border bus lines:

    27 Herzogenrath - Parkstad stadium
    43 Vaals - Simpelveld - Heerlen - Hoensbroek
    44 Aachen - Heerlen
    350 Aachen - Maastricht
    723 Übach-Palenberg - Mondo Verde - Landgraaf

You can get to Belgium by bus on line 24, which will take you to Kelmis. You can use your Deutschlandsemesterticket for this journey. For all other journeys, you will need to buy tickets from Belgian transport companies.

You cannot cancel your Deutschlandsemesterticket yourself. Cancellation always takes place via the university and only as a consequence of exmatriculation or successful completion of your studies. If you have any questions, please contact your university.

In addition, in certain cases (e.g. in the case of leave of absence or a stay abroad) a (partial) refund of the ticket is possible via the AStA. RWTH students can find all information >>HERE on the RWTH AStA website.

No. The take-along rule does not apply with the Deutschlandsemesterticket. Only you can travel with your ticket. Children under the age of six are an exception.

You can log in with your naveo account on any device. Subscriptions such as the Deutschlandsemesterticket are stored in the app and do not need to be transferred by support.

The battery of your mobile phone must be sufficiently charged during the entire journey so that the ticket can be checked at any time. If you are unable to show a valid ticket during an inspection due to an empty battery, you will be travelling without a valid ticket and will have to pay a fee of 7.00 euros.

Then you must use the chip card for the time being. Only students enrolling at RWTH Aachen University for the first time will receive an online ticket.

Your registration in the app is not complete. Please proceed as follows:

Click on Tickets at the bottom of the app and then on the user symbol at the top right. Then click on the red bar ‘You are a guest user’ and then on ‘Log in’. Click on ‘Forgot your password?’.  You will receive a confirmation link by e-mail, which you must use to set a new password. The confirmation link is valid for 12 hours. Then log in to the app with your user name and password.

If you have any further questions, please contact the naveo hotline on 0241 1688-8000.

FH Aachen and RWTH Aachen students can now update their card.

Until the start of the summer semester 2024, i.e. students at FH Aachen until 1 March and students at RWTH Aachen University until 1 April 2024.

You can update your chip card at all Deutsche Bahn ticket machines located at railway stations and stops in the AVV area. You can find an overview of the machines HERE on our list or you can search for machines HERE on the DB website.

You can also have your ticket updated at our ticket agencies. You can see where you can find our ticket agencies HERE.

You also have the option of having your chip card updated by DB employees at two counters in the DB Travel Centre at Cologne Central Station.

At the top of the page you will find a link to our video instructions. There we show you how to update your ticket at the ticket machine and at the ticket office.

Not necessarily. Technically, this is still possible after the start of the semester. So if you are sick or abroad, for example, you can update your chip card at any time.

However, if you are travelling on buses and trains without an updated chip card, you are formally travelling without a valid ticket. So please upload the new data as soon as possible.

No problem. You can simply update your ticket as soon as you are back in Germany. You can update your ticket at the ticket machine or at the ticket office at any time. Even after a semester or a year abroad.

Just get in touch with us. Write an email to semesterticket@aseag.de. We'll find a solution.

If you have not updated your chip card by the start of the semester and are still travelling with your chip card, you are travelling without a valid ticket. So please try to update your chip card in good time.

This is done in less than a minute. Links to video tutorials showing you how to update your map can be found at the top of this page.

No. You can also give someone else your chip card. We generally recommend that you go on an outing together during your lunch break to update your chip card. This will bring you closer together.

No, updating is free of charge everywhere. If a fee is charged, for example at an advance booking office, please contact us: semesterticket@aseag.de

When updating the semester ticket to the Germany semester ticket, RWTH Aachen University students may receive a message that the ticket has been valid since 4 February 2024. Regardless of this update date, Germany-wide mobility with the ticket is still only possible from the start of the summer semester – i.e. from 1 April 2024. You do not need to do anything else.

There are cases where only the Germany semester ticket is saved on the chip card after the update (also with the date 4 February 2024 – see one FAQ above) and the "AVV semester ticket" display has disappeared. Here, too, Germany-wide mobility with the ticket is only possible from the start of the summer semester. Until then, you will be mobile in NRW with this ticket up to and including 31 March 2024. You don't have to do anything else.

The chip cards are valid for a maximum of five years. They are therefore replaced regularly. This is the case for many cards in June 2024. If you are still authorised, you will automatically receive a new chip card around two weeks before your old card expires. It will be sent to you by post. So please make sure that your university knows your current address. At RWTH, for example, you can change your address in RWTHonline.

If you do not receive your new ticket on time, it may have been returned to us by post. In this case, you can collect your new ticket free of charge from the ASEAG customer centre.

The new chip cards do not need to be updated again at the ticket machine. The Germany semester ticket will be updated before it is sent by post.

Translated with DeepL.com (free version)

At the DB ticket machines at stations and stops, the Deutschlandsemesterticket is currently still called "Deutschlandticket Semesterticket-Upgrade" when it is updated. The correct product name "Deutschlandsemesterticket" will also appear here shortly. If you have already updated your chip card, you do not need to do anything else.

If you receive an error message on the machine display, please try a second time. It usually works then.

If there are still problems with the update, this may be because your chip card is defective, for example. If possible, please take a photo of the error message and contact our customer centre at Schumacherstraße 14 in person or send us an email to: semesterticket@aseag.de.

No. With the Deutschlandsemesterticket, you no longer have to take your ticket with you. Only you can travel with your ticket. Children under the age of six are an exception.

From the summer semester 2024, i.e. FH Aachen students from 1 March 2024 and RWTH Aachen University students from 1 April 2024 - even if you have already updated your chip card before the deadline.

The summer semester 2024 starts:

• 1 March at the FH Aachen
• 1 April at RWTH Aachen University

You continue to pay for the ticket via your university's semester fees.

If you start in the summer semester, we will send you a new chip card by post. You do not need to update this chip card.

Everything is fine. It is important that the correct ticket is stored on your chip card. This is the case if you update your chip card in good time or if you are sent a new card for the summer semester. We cannot and do not want to replace all existing chip cards. For reasons of sustainability alone, we have to live with the "NRW" label.

Nevertheless, it may happen that certain transport companies in Germany are unable to read your card. In this case, we have created a document that explains to ticket inspectors and conductors why your card looks different. Download it HERE. Carry it with you digitally or printed out when you are travelling throughout Germany.

The chip cards are valid for a maximum of five years. They are therefore replaced regularly. This is the case for many cards in June 2024. If you are still authorised, you will automatically receive a new chip card approximately two weeks before your old card expires. It will be sent to you by post. So please make sure that your university knows your current address. At RWTH, for example, you can change your address in RWTHonline. At the FH Aachen you change it in the FH Aachen Portal.

If you do not receive your new ticket on time, it may have been returned to us by post. In this case, you can collect your new ticket free of charge from the ASEAG customer centre.

Your address is not in Germany, the Netherlands or Belgium? Then unfortunately a new card will not be sent to you automatically. The card must then be collected from the ASEAG customer centre.

The new chip cards do not need to be updated again at the ticket machine. The Germany semester ticket will be updated before it is sent by post.

Translated with DeepL.com (free version)

You cannot cancel your Deutschlandsemesterticket yourself. Cancellation always takes place via the university and only as a consequence of exmatriculation or successful completion of your studies. If you have any questions, please contact your university.

Furthermore, in certain cases (e.g. leave of absence or a stay abroad) a (partial) refund of the ticket is possible via the AStA. RWTH students can find all information >>HERE on the RWTH AStA website.

We are currently working on issuing the Deutschlandsemesterticket via the naveo app. We will inform you as soon as we have news about this.

Important: even if it is possible to retrieve the ticket in the naveo app in the future, you still have the option of opting for a chip card.

No. You must inform your university of any changes to your personal information. If it concerns your semester ticket, the university will inform us. This also applies if your name has been printed incorrectly or in the event of a name change.

Yes, you can use public transport throughout South Limburg (NL) with the Deutschlandsemesterticket. This includes the railway lines listed below, all Arriva city buses in the cities/metropolitan areas of Maastricht, Parkstad and Sittard-Geleen and all Arriva regional lines in South Limburg.

The German semester ticket is still recognised by Arriva in naveo and on the AVV chip card in the Netherlands. In future, Arriva will issue the Limburg add-on as a separate barcode in the glimble app and the barcode in Naveo or the AVV chip card can no longer be used on Arriva buses and trains.

You can use the following lines with the ticket:

    RE 18 Aachen - Maastricht
    RS 18 Heerlen - Maastricht-Randwyck
    RS 15 Sittard - Kerkrade Centrum
    RS 12 Maastricht-Randwyck - Sittard
    21 Aachen - Hoensbroek,
    27 Herzogenrath - Parkstad Stadium
    43 Vaals - Simpelveld - Heerlen
    44 Aachen - Heerlen
    350 Aachen - Maastricht
    723 Übach-Palenberg - Mondo Verde

You can get to Belgium by bus on line 24, which will take you to Kelmis. You can use your Deutschlandsemesterticket for this journey. For all other journeys, you will have to make do with tickets from Belgian transport companies.